Privacy Policy
Privacy Policy
Effective Date: 8-2-2025
Peer Support Alliance
Who We Are
Peer Support Alliance is a nonprofit organization offering peer-to-peer mental health support through a mobile app. We are commited to protecting your privacy and providing a safe space for users.
What Information We Collect
We may collect the following types of data when you use our app:
- Username or user ID
- Email address (If Provided)
- Messages sent in group chat
How We Use Your Data
We use this information to:
- Enable group chat functionality
- Keep the community safe through moderation
- Respond to support requests or user reports
We do not sell, share, or use your data for advertising or analytics.
Account Deletion
If you would like to delete your Peer Support Alliance app account, please email us at contact@peersupportalliance.org from the address associated with your account. We will permanently delete your account and any associated data store on our systems.
Data Security
All data is encrypted in transit to ensure your communication is protected.
Account and Data Deletion
If you would like your account and associated data deleted, please email:
contact@peersupportalliance.org
Include your username or email address used in the app. We will process your request within 5-7 business days.
Children's Privacy
Our app is intended for users 18 years of age or older. We do not knowingly collect personal information for anyone under 18.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with the revised date.
Contact Us
If you have any questions about this policy or how your data is handled, contact us at:
contact@peersupportalliance.org
Safety Standards
Peer Support Alliance strictly prohibits any form of child sexual abuse material (CSAM), exploitation, or abuse within our community.
🞗 Prohibited Content: Any attempt to share or request CSAM, exploitative material, or related illegal content will result in immediate account removal and may be report to relevant authorities.
🞗 Reporting: Users can report safety concerns by emailing contact@peersupportalliance.org
🞗 Compliance: Peer Support Alliance complies with all relevant child safety laws and will cooperate with national and regional authorities where required.
If you have concerns, please contact us immediately at contact@peersupportalliance.org